Trustpilot Reviews

Name: Trustpilot
Rating: 1.40

1.4 Rating 2,780 Reviews

9 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 2,780 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

Write Your review

Tell us how Trustpilot made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trustpilot 1 star review on 25th November 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely healthy rose plant arrived on time, with a separate ceramic pot”

Helpful Report

Posted 4 years ago

“You allow people to leave negative feedback during a global pandemic about my company! 1 star is too good for you!”

Helpful Report

Posted 4 years ago

“Very bad company they are a scam just like the business's that use them.”

Helpful Report

Posted 4 years ago

“Trustpilot is not being completely transparent and honest. It publishes good reviews but any negative reviews get removed which is contradicting the whole premise of a review site! Therefore, the general public are being deceived.”

Helpful Report

Posted 4 years ago

“Trustpilot are paid to remove service companies that subscribe to them have access to remove negative reviews plain and simple , My reviews are in good language with no foul words just my honest experience with companies i used but to my surprise they remove them sometimes even the positive reviews.”

Helpful Report

Posted 4 years ago

“They took down a negative review I'm sure they were paid by the company to do so”

Helpful Report

Posted 4 years ago

“They deleted every single negative review about Pepperstone.com i have left there. Company is shady and screwed me for millions of $ and i cant even review them. Trust pilot is pure pay to keep good reviews place.”

Helpful Report

Posted 4 years ago

“I have tried to explain to Trustpilot that a company runs illegally because they are not authorised to provide financial services. Trustpilot now knows that the company is completely illegal but still helps the company remove bad reviews. Both make good money on this fraud and therefore all bad but true reviews are removed automatically.”

Helpful Report

Posted 4 years ago

“Try to get positive reviews to good company - they deleted, get a negative to bad guys - they deleted too. All the times - by their “advanced “ software Nonsense”

Helpful Report

Posted 4 years ago

“I think this site is doing more harm than good for companies trying really really hard to stay afloat at the moment battling against trying to get, and please customers, with government saying what they can and cant do. Trustpilot provides a portal for all the very brave keyboard worriers out there.”

Helpful Report

Posted 4 years ago

“Bought a product on a shop, then when i get the product it was pure rubbish, wrote my coment totally respectfull on Trustpilot and the company just reported it knowing that Truspilot will hide for days or even weeks, and just after my comment they post a fake comment. In my country with 50.000.000 people they only have 35 workers to revise all comments. So Trustnothing is not a company to believe”

Helpful Report

Posted 4 years ago

“I am a user of Trustpilot, my company asks for reviews on every sale. There are certainly not all 5 star we even have a few 2 and 3! I have complained bitterly regarding unfair reviews even one that had never dealt with us. TP simply refuse to take them down saying people will understand if we respond to the review. They do have rules like you cannot review a service after 12 months, and you cannot use TP to blackmail customers. But they are actually totaly above board and worthy of 5 stars.”

Helpful Report

Posted 4 years ago

“Absolutely rubbish company”

Helpful Report

Posted 4 years ago

“Trustpilot is by far the shadiest "review" company one could possibly make the mistake of trusting. They are pay to play, pure and simple.”

Helpful Report

Posted 4 years ago

“Monitored a few companies that are on trust pilot, They allow these companies to game the review system. One company selling masks for protection from coronavirus at £40 each. Many complaints and 1 star reviews. But then the company reports the reviews for breach of Trust Pilot rules! most of the bad reviews are then removed, then they also adds lots of fake positive reviews. This keeps the percentage rating high... I can truly say DO NOT TRUST TRUST PILOT REVIEWS.”

Helpful Report

Posted 4 years ago

“Awful company who delete true factual reviews which would potentially stop the scammers scamming innocent people. I questioned them about it and got blocked by them. They leave the obvious fake ones though. Trustpirates! Don’t trust them at all.”

Helpful Report

Posted 4 years ago

“Go away scammers.”

Helpful Report

Posted 4 years ago

“Companies pay trustpilot to be listed, it's just a "cherry picked" review site.”

Helpful Report

Posted 4 years ago

“this is just a scam website. i have nothing good to say about trustpilot. they have wrote to my business saying that one of my customer has left a negative reviews. they asked me to open a trustpilot account to reply to the review to put it right. i wouldn't even give a click to their website to read their fake reviews. anyway, i will report them to advertising standards agency and get a full investigation about their operational behaviour. i suggest to do the same and get them shut down”

Helpful Report

Posted 4 years ago

“Everyone should organise a class action lawsuit to sue trustpilot and get this illegal website shut down for good!”

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.4 based on 2,780 reviews