UberEATS Reviews

1.1 Rating 8,430 Reviews

2 %

of reviewers recommend UberEATS

Company Reviews

Questions

Metrics

1.1

Based on 8,430 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does UberEATS take to deliver?

Helpful Report

(2 weeks ago)

UberEATS normally delivers next Day.

Helpful Report

(2 weeks ago)

66.87%

Industry Average

“ I had a delivery driver issue with my order and wasn't able to resolve it through the app but I contacted them on several other avenues and they refunded me and also are investigating the complaint! I appreciate them for actually helping me thank u ”

- Frenchy

“ The fees are hii you get and the delivery is sketchy at best. ”

- D.Co

“ Omg I had a $25 coupon from Uber eats and I ordered from El Toro and got this and the service was great food was great and the delivery driver got there early I love Uber eats ”

- Sara gaines

UberEATS Reviews

Delivery - Average