UberEATS Reviews

1.1 Rating 10,750 Reviews

1 %

of reviewers recommend UberEATS

Company Reviews

Questions

Metrics

1.1

Based on 10,750 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How do I contact UberEATS?

Helpful Report

(4 days ago)

You can contact UberEATS by Live Chat, Telephone and Email.

Helpful Report

(4 days ago)

70.39%

Industry Average

“ Very bad customer service! I placed an order on expensive item and did not get what I ordered and they offered me $2 back. DoorDash is way better and apparently cares if they have satisfied customers. ”

- Twila

“ Great service literally have to just sit and wait for the food to literally knock on the door. Drivers are very fast and prompt couldn’t of made life easier for people ”

- Tauseef Mahmood

“ I have never had a driver go above and beyond in all my years! This kid needs to run the customer service or training department; his skills and talents are too valuable to squander on the road. ”

- Chris

UberEATS Reviews

Customer Service - Good