UberEATS Reviews

1.1 Rating 7,804 Reviews

1 %

of reviewers recommend UberEATS

Company Reviews

Questions

Metrics

1.1

Based on 7,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does UberEATS deliver on time?

Helpful Report

(1 week ago)

Greater than 22% of reviewers feedback is UberEATS normally delivers on time.

Helpful Report

(1 week ago)

67.78%

Industry Average

“ I am sad to say I am a delivery driver for doordash from the west coast and relocated here to Danville Virginia and not working for them at this time. ”

- Doris L Ford

UberEATS Reviews

Delivery - Average