UberEATS Reviews

1.1 Rating 10,750 Reviews

1 %

of reviewers recommend UberEATS

Company Reviews

Questions

Metrics

1.1

Based on 10,750 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How quickly does UberEATS resolve customer queries?

Helpful Report

(4 days ago)

Greater than 60% of reviewers feedback is UberEATS resolves customer queries within an hour.

Helpful Report

(4 days ago)

70.39%

Industry Average

“ Wonderful service and polite customer service ”

- Jess

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- glenncl

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- patjp

UberEATS Reviews

Customer Service - Good