UberEATS Reviews

1.1 Rating 8,430 Reviews

2 %

of reviewers recommend UberEATS

1.1

Based on 8,430 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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How quickly does UberEATS resolve customer queries?

(2 weeks ago)

Greater than 40% of reviewers feedback is UberEATS resolves customer queries within an hour.

(2 weeks ago)

70.96%

Industry Average

“ Excellent service, very pleasant delivery driver ”

- Anonymous

“ I placed an order with UberEATS at kfc west street today, their service was great and the food was amazing a ”

- Anonymous

“ I so happy with the service I get at kfc Kingsway always drivers are on time and food it's hot ”

- Lukhanyo