UberEATS Reviews

1.1 Rating 9,121 Reviews

1 %

of reviewers recommend UberEATS

Company Reviews

Questions

Metrics

1.1

Based on 9,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does UberEATS deliver? How long does UberEATS take to deliver? Does UberEATS deliver on time? How is accuracy and good condition of items delivered by UberEATS?

Returns

How is UberEATS returns process?

Customer Service

How can I contact UberEATS? How quickly does UberEATS resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of UberEATS.

Visit Website

How does UberEATS deliver?

Helpful Report

(2 weeks ago)

UberEATS delivers items by Courier and Own Driver.

Helpful Report

(2 weeks ago)

68.18%

Industry Average

“ The delivery of the food was fast, tracking was on point, and the Uber driver was polite and maintained good contact. ”

- Khaleda Akter

“ I was happy that I didn't need to travel to pick up the food but I was under the impression that I didn't have to pay a delivery fee if I spent over £15, but not only did I have to pay a delivery fee but I was charged a service fee of just under £3, which was added afterwards. ”

- Anonymous

“ Uber priority is a fares and an outright lie!!.. shame on you arrogant drivers.. they spoke to me with absolute rudeness!… DO NOY USE PRIORITY IT IS NOT ENSURED AS I WAITED 52 minutes for a 15 min. Delivery Tops!!! ”

- Oliver leach

UberEATS Reviews

Delivery - Average