UberEATS Reviews

1.1 Rating 7,803 Reviews

1 %

of reviewers recommend UberEATS

Company Reviews

Questions

Metrics

1.1

Based on 7,803 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does UberEATS deliver? How long does UberEATS take to deliver? Does UberEATS deliver on time? How is accuracy and good condition of items delivered by UberEATS?

Returns

How is UberEATS returns process?

Customer Service

How can I contact UberEATS? How quickly does UberEATS resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of UberEATS.

Visit Website

How does UberEATS deliver?

Helpful Report

(1 week ago)

UberEATS delivers items by Courier and Own Driver.

Helpful Report

(1 week ago)

67.78%

Industry Average

“ The delivery drivers are great, but I never get the food I pay for. ”

- Anonymous

“ I had a delivery driver issue with my order and wasn't able to resolve it through the app but I contacted them on several other avenues and they refunded me and also are investigating the complaint! I appreciate them for actually helping me thank u ”

- Frenchy

“ The fees are hii you get and the delivery is sketchy at best. ”

- D.Co

UberEATS Reviews

Delivery - Average