UberEATS Reviews

1.1 Rating 10,750 Reviews

1 %

of reviewers recommend UberEATS

Company Reviews

Questions

Metrics

1.1

Based on 10,750 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How does UberEATS deliver?

Helpful Report

(4 days ago)

UberEATS delivers items by Own Driver and Courier.

Helpful Report

(4 days ago)

63.56%

Industry Average

“ My delivery ”

- Melissa

“ Order threw uber eats occasionally .always great service and food warm from delivery. ”

- Dennis S

“ Fast ! But I have a suggestion and is that when driver takes an order until they don't pick up food it doesn't gives you the address to drivers. It should said place to pick with address included so drivers can see distance or where is the delivery! ”

- Janet

UberEATS Reviews

Delivery - Average