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grubHub Reviews

1.1 Rating 1,143 Reviews
2 %
of reviewers recommend grubHub
1.1
Based on 1,143 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 13%
Accurate And Undamaged Orders
Greater than 61%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of grubHub.
Does GrubHub deliver on time?
(1 week ago)
Greater than 14% of reviewers feedback is GrubHub normally delivers on time.
(1 week ago)
B-

Delivery - Average

68.18%
Industry Average
Not sure on this but, I believe the restaurant can add it's own delivery fee to the price charged.
- Anonymous