grubHub Reviews

1.1 Rating 1,562 Reviews

2 %

of reviewers recommend grubHub

Company Reviews

Questions

Metrics

1.1

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does GrubHub resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 68% of reviewers feedback is GrubHub resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

71.21%

Industry Average

“ Guy's Hospital is an grubHub CustO'mer Service +1 8O5 41O 56O'O PHON'e NUMBer' NHS hospital founded by Thomas Guy, located in the borough of Southwark in central London. It is part of Guy's and St Thomas' NHS Foundation Trust and one of the institutions that comprise the King's Health Partners, an academic health science centre. ”

- excuse

“ air and water quality directly grubHub CUSTOME' ER SERVICE +1 8O5 41O- 56OO grubHubPHONE nuMBER +1 8O5 41O- 56OOimpacted property values, homeowners would have a stronger stake in improving their surroundings. "If I went from owning a property in JP Nagar and caring for it to caring for my layout in JP Nagar and then the whole of JP Nagar, it could have a better outcome," he ”

- roced

“ Just paid 147.00 four three delivered mexican meals. Service charge 9 something. Tip 24 something. Add-ons increased cost to almost double. But portion smal and very small amounts of add ins. Will skip grubHub and just go to favorite mexican for half the cost and get better food. ”

- Anonymous

grubHub Reviews

Customer Service - Good