grubHub Reviews

1.1 Rating 1,314 Reviews

2 %

of reviewers recommend grubHub

Company Reviews

Questions

Metrics

1.1

Based on 1,314 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does GrubHub resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 67% of reviewers feedback is GrubHub resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

70.62%

Industry Average

“ air and water quality directly grubHub CUSTOME' ER SERVICE +1 8O5 41O- 56OO grubHubPHONE nuMBER +1 8O5 41O- 56OOimpacted property values, homeowners would have a stronger stake in improving their surroundings. "If I went from owning a property in JP Nagar and caring for it to caring for my layout in JP Nagar and then the whole of JP Nagar, it could have a better outcome," he ”

- roced

“ Just paid 147.00 four three delivered mexican meals. Service charge 9 something. Tip 24 something. Add-ons increased cost to almost double. But portion smal and very small amounts of add ins. Will skip grubHub and just go to favorite mexican for half the cost and get better food. ”

- Anonymous

“ Ordered from Burger King tonight. grubHub delivered it in person. Way better than doordash. The last time I got food from them. I got a cold pizza delivered on the ground. Keep up the good service, it is appreciated. ”

- Eugene McCool

grubHub Reviews

Customer Service - Good