Jack Wills Reviews

1.6 Rating 177 Reviews

12 %

of reviewers recommend Jack Wills

1.6

Based on 177 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How quickly does Jack Wills resolve customer queries?

(1 month ago)

Greater than 56% of reviewers feedback is Jack Wills takes over a week to resolve customer queries.

(1 month ago)

65.22%

Industry Average