takealot Reviews

2.6 Rating 563 Reviews

38 %

of reviewers recommend takealot

Company Reviews

Questions

Metrics

2.6

Based on 563 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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I got an SMS from udilid. Com/lrs2Pub, when I tap this udilid. Com/lrs2Pub they say I won an iPhone 16, now am confused about the delivery of R39, courier guy, when I tap that they ask for my address, city, and email I didn't fill in because I don't know if it is a scam

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Asked by Hlengiwe (2 months ago)

Is the price of Q10 Nivea anti wrinkle ultra recovery night serum R580 ? I always buy from you because its cheaper than Clicks and Dischem This product is only R369 at Clicks and Dischem Thanks

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Asked by CATO GROENEWALD (2 months ago)

can i have more info about the wooden vinyl signal please.

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Asked by cerenick (1 year ago)

I tried to post a review, but was unable to do so because I didn't buy the product. My daughter bought the product. I was encouraged by Takealot customer care to write a review after i high lighted the unsafe kids toy.

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Asked by jerome McPherson (1 year ago)

Takealot my wife bought a fan from you guys Got a sms to say item will be deliverd today Now all of a sudden Our fan is lost in transit Now you people 1st want to investigate Send a other 1 to us Till you find the 1 that got lost

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Asked by Deon (2 years ago)

Hi how are you I recently got a pop up on my laptop from takelot saying I've won a iPhone and I need to pay 20 rand for delivery is this legit

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Asked by Sibusiso (3 years ago)

I keep receiving sms messages Reagarding a 3rd failed attempt on a delivery its been sent to wrong address and so forth... 1- I HAVE NEVER ORDERED OR BOUGHT FROM TAKE A LOT? 2- BUT HOW DO I KNOW IF IT WASNT A COMPETITION I RANDOMLY CLICKED ON THE SOCIAL MEDIA ? Thanx

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Asked by Minka Govaars (3 years ago)

How much time should I wait to receive my refund from an item It has been 3 weeks now

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Asked by Buko (4 years ago)

Now thinking to take legal take a lot is very very terrible

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Asked by Happy Cindi (4 years ago)

can i trust them

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Asked by colin mulligan (4 years ago)

No you can't, look at all the reviews of all other users and you will see the true answer, there rating at the time of this answer was 3.11 and it's still going down.

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Answered by Daniel (3 years ago)

is takealot able to deliver the goods during Lockdown?

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Asked by Solethu (4 years ago)

I only use cash as a form of payment please help

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Asked by Nompumelelo (6 years ago)

I am from Hyderabad,INDIA. I would like to buy Injustice 2 PS4 game through online and game cost 469 Rs. When i will get this Game to my Residential Address as mentioned below. (om sai Heights, H.No. 8-16/2/9,plot No. 68, Flat No.303, Road No.1,st No.3,hemanagar, Uppal, Hyderabad,india :pincode 500039, Hyderabad, Hyderabad, 500039)

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Asked by Sravan Kumar (6 years ago)