THE OUTNET.COM Reviews

1.5 Rating 123 Reviews

14 %

of reviewers recommend THE OUTNET.COM

Company Reviews

Questions

Metrics

1.5

Based on 123 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does THE OUTNET.COM take to deliver?

Helpful Report

(2 weeks ago)

THE OUTNET.COM normally delivers over 7 Days.

Helpful Report

(2 weeks ago)

50.00%

Industry Average

“ I would have appreciated communication and a credit for the overnight delivery. ”

- Anonymous

“ Appalling service. Paid for next day delivery. Arrived 2 weeks after. Requested refund and didn’t turn up to collect 3 times. I’m still without a refund and no compensation offered. Order from elsewhere ”

- Melanie Goodman

“ Customer service terms state delivery in 4-6 days. ”

- Anonymous

THE OUTNET.COM Reviews

Delivery - Average