THE OUTNET.COM Reviews

1.6 Rating 112 Reviews

14 %

of reviewers recommend THE OUTNET.COM

Company Reviews

Questions

Metrics

1.6

Based on 112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does THE OUTNET.COM take to deliver?

Helpful Report

(1 month ago)

THE OUTNET.COM normally delivers over 7 Days.

Helpful Report

(1 month ago)

50.00%

Industry Average

“ Appalling service. Paid for next day delivery. Arrived 2 weeks after. Requested refund and didn’t turn up to collect 3 times. I’m still without a refund and no compensation offered. Order from elsewhere ”

- Melanie Goodman

“ Customer service terms state delivery in 4-6 days. ”

- Anonymous

“ The outnet cancelled my order and said something goes wrong with my payment or my delivery detail. ”

- Jessie

THE OUTNET.COM Reviews

Delivery - Average