THE OUTNET.COM Reviews

1.6 Rating 112 Reviews

14 %

of reviewers recommend THE OUTNET.COM

Company Reviews

Questions

Metrics

1.6

Based on 112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact THE OUTNET.COM?

Helpful Report

(1 month ago)

You can contact THE OUTNET.COM by Live Chat, Email and Telephone.

Helpful Report

(1 month ago)

41.18%

Industry Average

“ I contacted them through Instagram as Customer Service didn't answer emails and they say I can return if I am not satisfied. ”

- R.A

“ Dreadful service,no refund after waiting 6 weeks for a 425 euros dress ! These people are crooks and are blaming missing item on UPS but will not refund the money ”

- isabelle du bourg

“ I would give them zero stars if I could. Very poor customer service and they don't honor promised payments and refunds even when you have proof of hundreds of dollars that they owe you. Do not shop here or risk being scammed. ”

- Anonymous

THE OUTNET.COM Reviews

Customer Service - Bad