The Perfume Shop Reviews

2.2 Rating 138 Reviews

29 %

of reviewers recommend The Perfume Shop

Company Reviews

Questions

Metrics

2.2

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does The Perfume Shop deliver? How long does The Perfume Shop take to deliver? Does The Perfume Shop deliver on time? How is accuracy and good condition of items delivered by The Perfume Shop?

Returns

Customer Service

How can I contact The Perfume Shop? How quickly does The Perfume Shop resolve customer queries?

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Does The Perfume Shop deliver on time?

Helpful Report

(1 week ago)

Greater than 29% of reviewers feedback is The Perfume Shop normally delivers on time.

Helpful Report

(1 week ago)

33.33%

Industry Average

“ Customer service is really bad and I’ve ordered a perfume next day delivery and it been 4 days now still haven’t received it yet and I’ve called them five time no one picks it up. Don’t buy it guys really bad service. ”

- Sarin

The Perfume Shop Reviews

Delivery - Slow