“Dreadful, spent three quarters of an hour trying to register.was bombarded with adverts and gave up when the software asked for card details before asking which car park I was in or registration of my car.”
“40 minutes to download app… when I tried the phone number that doesn’t work anymore. The app. thought I had an account.. maybe I did! Tried to change password, couldn’t type any text so had to delete account and start again. How can something as park, registration, time and vehicle registration be so difficult? I’m literally flabbergasted how you can make something so simple so difficult..”
“Possibly the worst parking service not just in the UK but on the planet!
Their machines don't take coins and if they do, they want the exact change as no change given.
You cannot speak to an operator at all!!
They're phone number shows up as something random.
But the worst of all is that you download the App to register your vehicle to pay for parking. It won't let you register your car if you already tried to register before (regardless if you were unsuccessful) and if you call up, the automated robot is absolute rubbish.
So technically if you happen to park in a RingGo facility, just be very careful because you most likely won't be able to pay by cash or register online or use the App or speak to an operator.
Completely useless service & an utter rip-off.
They need to be reported to Trading Standards or such likes!”
“Awful, get logged out, can't log back in, reset password, deleted account and started again. Now logged out YET again. Website developer and used to tech.”
“Ringo has been fine until today... now Ringo wants a password and email before I even get going... this is all ridiculous waste of my time... it is hard enough often to fiddle around with glasses, sun, lack of connection, etc. NOW THIS... I then rang the automated Ringo number and even then you wanted the security number on the back of my payment card whose details you have... so I have to dive down and find my card... the WHOLE point I thought of IT is to make life easier not harder... be quicker with my card or coin payment but of course they are no more!!!”
“0/0 Absolute pile of dogsh*t. App would not allow me to access payment section after I registered.
The app says my 'account has been set up, but is inactive.'
I reset my password 9-10 times (maybe more) without any progress. verification code only allows you a certain amount of tries before saying try again tomorrow - absolutely useless.
Ticket inspector was sympathetic and informed a lot of people have issues with the app and website.
It ruined what should have been a perfectly nice afternoon in Hampstead, leaving me with no choice but to leave the parking spot. Pathetic!”
“Absolutely disgraceful. I experienced everything other reviewers have complained about and have ended up wit 2 PCNs. No local authority should give this useless company the time of day let alone management of a car park! I have paid the charge for 3 days parking by cheque, returned the PCNs and written to the MP, the Mayor, the High Sheriff and the Leader of the Council asking them to do the right and ethical thing and scrap this company with its underhand and discriminatory practices.”
“Devil's point Plymouth today 17th July 2024. Parking m/c our of order. So can't get my free first 3 hours parking. Message board says phone a number. When that number phoned message says unable to process parking on this number download app. If app downloaded a fee is applied. Parking attendant will still issue fies though. This company is F------ hopeless. May complaints”
