YOPA Reviews

Name: YOPA
Rating: 1.51

1.5 Rating 470 Reviews

12 %

of reviewers recommend YOPA

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1.5

Based on 470 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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02030957000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“YOPA provided me with a conveyancing solicitor that has been absolutely hopelesss nearly six months in and nowhere near completion and wait for it we have a cash buyer! Given the property has solar panels and it is a probate property but for goodness sake. As for The estate agent well the day after we instructed then to act for us we sold the property to a neighbour it was hilarious they put it on the market took a few pictures which we had to wait days for! And took it off the market literally 5 minutes after they put it on the internet. When we asked for a discount as they had virtually done nothing they refused point blank. Use an established high street agent.”

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Posted 5 years ago

“Don’t trust yopa. I offered for a property, which was little bit lower than asking price, vendor accepted it. All surveys and searches were done. Just before exchanging contracts, almost after 2 months yopa revoked my offer. My solicitor contacted them and agent said someone offered asking price therefore seller will no longer be proceeding with the sale. It was so frustrating when we had spent time and lots of money. What to say more!!!”

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Posted 5 years ago

“Had an offer on my property. Yopa came and valued it. The asking price was 12% above the offer. I was told that the house would still for a minimum 5% advice the offer but more likely 10%. One week after the property went on the market a rep phoned me and advised me to reduce the price, just above what the original offer was. He said he had more knowledge (a few hours on the internet) than the local Yopa valuer Been with them for over 120 days, not one viewing. They came out to do more marketing and put one additional picture up. Does anyone know if there is a legal way of getting it if paying the fixed fee?”

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Posted 5 years ago

“They are without doubt the most disorganised and appalling run estate agents I have ever come across. We paid extra for an agent to show potential buyers around our house, but they were hardly ever available, so I ended up doing most viewings. They pewssued me to take an offer by getting an inexperienced office junior to do my dirty work. Their incompetence was however eclipsed by their appointed solicitors Blacks, who were shambolic from the start. They make a great pair to avoid.”

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Posted 5 years ago

“I thought I had an excellent property & was told it will sell quickly, how wrong can one be! 9 weeks on with one viewing my local agent is unobtainable . I now get HO ringing me once a week only to tell me to reduce price again! I know what I bought it for & how much I've spent doing it up but still they badger me. Am considering cancelling my agreement , has anyone else done this? I understand there is a fee but I'm fed up with YOPA!”

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Posted 5 years ago

“oh dear, have paid in full up front and already let down on first deadline. Will amend review if the come up trumps by Monday.”

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Posted 5 years ago

“YOPA online estate agents are an Absolutely AWFUL company to deal with. Have let me down twice on viewings. Confirmation of viewings can take up to two weeks. The estate agent didn't bother to turn up to the 1st viewing and made no contact what so ever; I had to call for an explanation. I was on my way to the second viewing when I received a text message to say it was cancelled. Please ignore the 'one star' I have given. Was forced to apply this as I couldn't write this review without doing so. YOPA do not qualify for any stars at all. I'll never use them again.”

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Posted 5 years ago

“Dreadful estate agent. The agent who's supposed to do viewings turned up to the first one after the potential buyer whilst still on her phone - incredibly unprofessional - so she was told we would do future viewings, but she ignored that arranged another one at ridiculously short notice despite being told specifically not to do that. The EPC certificate still isn't loaded after 6 weeks even though we've chased. And the portal seems very poor - calendar functionality for the seller is meaningless and no easy way to contact buyers to arrange viewings. Basically they don't do the things they should, and interfere in the things they've been told to leave alone. Will never use them again and advise others to stay away.”

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Posted 5 years ago

“YOPA employ very young inexperienced agents, I found my agent to be quite rude. He did not respond to my calls. The website promises a lot but in reality you get very little particularly in terms of customer service. Don’t pay any money upfront or you will regret it.”

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Posted 5 years ago

“Have tried to view two really good properties being sold via Yopa. The first time I arranged a viewing, my request was ignored for TWO WEEKs, I then received an automated text confirming my viewing on a date/time that I couldn't make. Still waiting for a response from the second property. What a joke.”

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Posted 5 years ago

“Unfortunately it wouldn't let me write a review unless there was a star highlighted, so the 1 star here is purely by default. No stars whatsoever are what I give Yopa. I don't know where to start. There really are no wordscc for this diabolical joke of an estate agent. Total and utter rubbish. No customer service, No communication. No response to my complaints, no return of calls, rubbish photos on the website, and furthermore no viewings! I have since found out they told prospective buyers I was uncontactable. Unbelievable!!!! I have written to Consumer Affairs with a long list of my grievances. Whilst nothing will come of that, it got a lot off my chest STAY WELL AWAY!!!”

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Posted 6 years ago

“Where do I start? Fake viewings arranged to make you believe that in the first week you have interest in your property…. Shabby pictures… False promises of premium a listing on Right Move… Total lack of communication through the online website, through texts messages and emails… Two weeks in we used the 14 day cooling off period and cancelled. Please beware of these scammers, they’re sales people and not estate agents.”

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Posted 6 years ago

“Very pushy and rude agent who accepted them revoked my offer within 10 minutes. No way he spoke to the owners in that time and told me my house was overvalued and I wouldn’t sell it. I walked away so the dream house I want to buy has been left unsold because of this disgrace of an estate agent. I would never recommend them to anyone. Steer well clear”

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Posted 6 years ago

“I put in an offer which was accepted by text and email. The following day I got a call saying they had another offer and can I up mine. My response was I have an agreement with you and the vendor by text and email the respondent was it dosent matter, they saw the property first so they have the right to make an offer. Will you up your offer! They made the offer a full day after mine had been accepted. Also the female was rude. My mortgage provider Rang her and she told me Me how unprofessional she was at Yopa. BUYERS BEWARE. I WOULD RATHER FLUSH MY MONEY THAN DEAL WITH THEM AGAIN. I am only disappointed that I have to give Yopa one star.”

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Posted 6 years ago

“No sale no fee utter scam !! I sold privately and they still reckon i owe them , a total shambolic experience, agent totally unproffesional, didn't do half that was promised , never answered phone etc etc etc , utter garbage pay more for a real estate agent as yopa dont have any of their own , they are all freelance non-employees and this is Yopa big get out of jail card as there is no direct redress, in other words its not their problem but yours!”

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Posted 6 years ago

“The Yopa guys in Dumfries are excellent,spoke to us regularly during our time with them.Sold our property quickly, a lot cheaper fees than anywhere else.”

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Posted 6 years ago

“Paul from brush and roll very good work .Give Paul 10 / 10 Thank Paul good job”

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Posted 6 years ago

“Stay away ! very rude, very unprofessional all they want is your money DONT GO THERE ,sell your house with someone that wants to sell it not someone that will not even do the viewings , put your money to good use ( decent agent ) .”

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Posted 6 years ago

“Very quick access to value property.”

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Posted 6 years ago

“Looked into their site. Was going to book an agent to come out and give the free valuation. I've had 8 calls from them since this morning and 4 voicemail from robots. I don't like being harassed so guess I'm not going with them. I've since blocked their number.”

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Posted 6 years ago

YOPA is rated 1.5 based on 470 reviews