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Zalando SE Reviews

3.1 Rating 207 Reviews
55 %
of reviewers recommend Zalando SE
3.1
Based on 207 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 38%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How is accuracy and good condition of items delivered by Zalando SE?
(3 weeks ago)
Greater than 90% of reviewers feedback is Zalando SE delivered accurate and undamaged order.
(3 weeks ago)
B-

Delivery - Average

66.67%
Industry Average