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Zalando SE Reviews

3.1 Rating 206 Reviews
55 %
of reviewers recommend Zalando SE
3.1
Based on 206 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How do I contact Zalando SE?
(2 months ago)
You can contact Zalando SE by Email, Telephone and Live Chat.
(2 months ago)
B-
66.67%
Industry Average
Love it!!! Fast shipping, easy returns, competent customer service, and a great selection for tall women ❤️ J’adore Zalando, my only wish is that the app was available in Germany.
- Anonymous
Very happy with the service that they provided, and a very quick delivery.
- Anonymous
Their service is very good
- Anonymous