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Zavvi Reviews

1.2 Rating 645 Reviews
4 %
of reviewers recommend Zavvi
1.2
Based on 645 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 6%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Zavvi:

With a huge selection of DVDs, Games and Consoles, CDs, Computing and Electronics we have extra choice and extra savings so finding something for you or a loved one has never been easier! What are you waiting for? Come and join us at Zavvi.co.uk!

Phone:

0844 264 0702

Email:

customer.relations@zavvi.com.

Location:

Meridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich
Cheshire
CW9 7RA

How does Zavvi deliver?
(1 month ago)
Zavvi delivers items by Courier and Postal Service.
(1 month ago)
D

Delivery - Average

50.00%
Industry Average
Delivery issues. Contacted support via the only method available (Online). Absolutely poor service, no ownership of issue. As it Hoppens's they just forgot to send the item. No details when it would be received.
- Paul Bostock
Numerous issues with an order that I placed from these shysters. Every updated delivery date missed and total BS from customer services. Seriously, really not worth dealing with this company, better to use a reliable company even if you have to pay a little bit more. It'll be worth it in the long run....
- Anonymous
Even though the packages were labeled with the correct delivery address, the delivery company lost the packages.
- Ron