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Zavvi Reviews

1.2 Rating 651 Reviews
4 %
of reviewers recommend Zavvi
1.2
Based on 651 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 7%
Accurate And Undamaged Orders
Greater than 71%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Zavvi:

With a huge selection of DVDs, Games and Consoles, CDs, Computing and Electronics we have extra choice and extra savings so finding something for you or a loved one has never been easier! What are you waiting for? Come and join us at Zavvi.co.uk!

Phone:

0844 264 0702

Email:

customer.relations@zavvi.com.

Location:

Meridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich
Cheshire
CW9 7RA

Does Zavvi deliver on time?
(2 weeks ago)
Greater than 7% of reviewers feedback is Zavvi normally delivers on time.
(2 weeks ago)
D

Delivery - Average

50.00%
Industry Average
Brought my sons birthday present on the 13th of Feb, it's now the 18th of Feb (his birthday) still no item. Their website says delivery is 2-3 days. On the tracking said it was due on the 16th. I have contacted customer service and they have responded I have to wait 14 days until they can do anything. Stay away. The negative reviews on here reflect their service.
- Anonymous