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Checkatrade.com Reviews

2.0 Rating 544 Reviews
25 %
of reviewers recommend Checkatrade.com

Phone:

01243 601234

Location:

5-6 Sherrington Mews, Ellis Square, Selsey CHICHESTER
PO20 0FJ

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Checkatrade.com 5 star review on 21st October 2024
Anastacia Camila
Checkatrade.com 1 star review on 30th September 2024
Luis
Checkatrade.com 1 star review on 25th September 2024
Anonymous
Checkatrade.com 1 star review on 25th September 2024
Anonymous
Checkatrade.com 1 star review on 25th September 2024
Anonymous
Checkatrade.com 1 star review on 26th July 2024
Naomi
Checkatrade.com 1 star review on 25th July 2024
Anonymous
37
Anonymous
Anonymous  // 01/01/2019
used locksmith A.M Locksmiths excellent service extremely satisfied would thoroughly recommend
Helpful Report
Posted 1 year ago
Absolutely rubbish. Sent a rep that promised the earth and lied about the costs. Once the trial period ended they were billing me 8x what the rep said. However when you try to cancel they just repeat the same spiel about a 12 month contract and that I could have cancelled at the start. However I didn’t have a problem until 3 months later when they started taking extortionate amounts from me. Avoid at all costs. They never attempted to solve anything or listen to my concerns.
Helpful Report
Posted 1 year ago
If your a tradesman stay away from checkatrade, all they want is your money and give you nothing in return. Just look at they negative reviews growing to answer what there really like. I been a tradesman for 20 years and have never worked with such a poor company, they encourage fake reviews to build your profile.
Helpful Report
Posted 1 year ago
BEWARE SCAMMERS - I am a Tradesmen This Company is a scam for tradesmen and customers If you are a Tradesmen, keep well away from this company, they are mis selling their contracts, they sent a guy out to our company a shoddy salesmen, claimed he could get us 72 phone calls if we paid £1488 per month, I got two phone calls in a month, and loads of emails that were worthless. They even lied and changed our start date, they started the contract the day after we closed down over christmas then began blasting us with messages, no phone calls just messages, then told me after Christmas that those emails were classed as my 72 hits, they put out 50+ messages when our business was closed. We then told them we not happy with this contract your scamming us, they said or we will get it sorted, but never did. This company is a scamming company, if you notice all the bad reviews are coming from the tradesmen who have signed on, their good reviews are coming from the customers. THIS COMPANY IS A SCAMMING COMPANY FOR TRADESMEN AND NEEDS INVESTIGATING BY GOVERNMENT THESE LOT. You should know something is wrong when your a builder and they trying to force you into a contract to bind you in for a year. They don't provide you with the service they claim during sign up. This company needs investigating for fraud. If you are a customer beware, they are charging way over the odds when they are showing you price work from the tradesmen, everything is way over priced on their website and the customers don't realised they are being scammed, as the tradesmen have to charge those prices to pay off the bill to these scam artists. Worst company we have ever dealt with, they do not have a complaints department as they claim, the number goes straight through to salesmen. They have stole £1488 out of our account, we have been on the phone for 4 days repeatedly trying to speak to cancallation department, but they don't have one, they hide behind salesmen and don't answer so they can continue stealing money. Im at the point im going to take them to court and use all these reviews on this page for tadesmen as evidence to prove they are scamming the tradesmen using the same methods over and over. They know their system isn't working for tradesmen but they continue to use scammy salesmen who tell lies to get you roped into a contract. BEWARE OF THIS COMPANY!!!! THEY ARE SCAMMING PEOPLE!!!
Helpful Report
Posted 1 year ago
Despite regular updates of the on going disaster that was our bathroom installation , including photographs, they refused to take any action. We pointed out that the tradesman was dishonest, posting a photo of an award that he displayed prominently despite not Winning it. They continued to support him until he disappeared owing over £200000 to customers and tradesmen. Too late and now we have problems that should be covered by guarantee if we could find him as well as a scorched carpet. Their endorsement is worthless.
Helpful Report
Posted 1 year ago
Expensive and a trashy custom service!!!! As a family, we have been interested to open an account for my husband which is a tradesperson, and when I tried to gather more information, a very stupid male employed one (I would literally pay this one 0 pounds salary a lifetime for how he was speaking to us!!!) was trying to pretend that the huge costs for this company are actually amazing rates and that I am a stupid or something, and LITERALLY EVERY TIME when I have had a question or I was saying something (like in a normal conversation!!!?) this peraon was talking over me and saying that he can not talk to me because I have too many to ask? /??? I mean literally, I AM THE ONE PAYING FOR THE SERVICE?!?? .... A whole a lot of money.... And you try to insult me and to talk over me and NEVER answer to MY QUESTIONS?!??? Who is employing such people?!??? I literally had to close the conversation, as this one was aggressive and literally a piece of s@it!!!!!! NO FAMILY needs to deal with such men!!!!! Or service advisors or providers!!!! SHAME ON YOU!!!!
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Posted 1 year ago
Do not trust the traders on this website at all. Nor the guarantee mark on it. Some traders will just charge you for a very bad job and then the guarantee would cover you nothing as they basically look for any excuse to avoid paying nothing.. I feel like I have been scammed here.
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Posted 1 year ago
i just had CP Domestics come to fix my dishwasher in seaford he did a brilliant job and was so kind and chatty . he cleared up and left it all clean and tidy i would really reccommend this company and the secretary who did a lovely job in taking my messages. job done in quick time too...... The compkany do domestic appliance repairs...... claudine smith
Helpful Report
Posted 1 year ago
Contacted 3 paving specialists, who, according to Checkatrade, were top of their field. No respnse from one. The second one messaged an hour before a site visit to cancel, have had a bunch of excuses since - but no estimate. The third turned up promptly, gave me a 'guesstimate' off the top of his head saying Id get everything in writing the day the job was started. When I looked on line for examples of the company's work, I found several newspaper articles detailing illegal involvement. I won't be using Checkatrade again.
Helpful Report
Posted 1 year ago
Checkatrade have failed to post two negative reviews about companies that have done plumbing work for me found via checkatrade. They have simply ignored the reviews and not posting them rather than responding with any clarification or questions. Their ratings system for companies is not to be trusted.
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Posted 1 year ago
SCAM!!!!!!
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Posted 1 year ago
I was with Check a trade soon after it was set up and was good at first giving me quite a lot of work, but then they were sold to Homeserve and my yearly fees doubled over night from £600 to £ 1250 per year and they took on so many new trades that my inquiries dried up too. I then left Check a trade and for over a year after i was pestered with various offers trying to get me rejoin,not a chance! They are to be avoided at all costs.
Helpful Report
Posted 1 year ago
Does not deserve even one star. This company is a complete farce, the 'approved traders' are not vetted. One company in particular who we used were incorporated in March 2022 and yet their reviews on Checkatrade go back to 2017, how is this possible? The tradesman listed on Checkatrade was not competent and left the job is a worse state. Checkatrade is just a marketing site for tradesman, there's no guarantee that they will be competent. Do your own research before getting any tradesman to do any work, do not rely on Checkatrade!
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Posted 1 year ago
Not legitimate traders. Not on Companies House. No business details. Not qualified.
Helpful Report
Posted 1 year ago
I joined Checkatrade in 2009,it was brilliant and really got me through the financial crisis. Then it was sold to Homeserve a few years ago. My membership fee went up from £800 to £2400!!! Literally overnight the enquiries stopped. Many calls to CaT but no help. I'm not trading anymore. I wouldn't recommend CaT to any trade. It's had it's day. What a real pity.
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Posted 1 year ago
Complete scam been with them a few years offered no decent work especially seeing I have a joinery workshop phoned then 3 times to tell them I was not wasting anymore of my money with them and to cancel my account they kept passing me to person to person so I stoped my direct debit then they send a solicitor letter avoid they are just using trades to make money for themselves
Helpful Report
Posted 1 year ago
Complete scam. After 2 months with them i wanted to cancel my account. But i couldn't. So i just canceled my direct debit. Few mounts passed by and i started rwceiving leters from their solicitors asking me to pay over £500 membership fees. I called theyr solucitors (shoosmiths) explaind the situation and they said they will get back to me. Then i started receiving letters from them again demanding over £700 because now i'm late.. so i called again ther solicitors wich finally explaind to me how this scam works. So basically you open an account with them "sign a contract" on witch you are obligated to pay a certain amount monthly but they don't guarantee you'll receive any leads from them and you are pretty much tied up for the entire year. Otherwise they'll start harassing you. And fcuk up your credit score and evrything. FOR EVRYONE OUT THERE LOOKING TO GET STARTED WITH THEM..... DO NOT!!! there are other platforms that you can join and be free to choose when you wanna work. And the most i.portant you will receive jobs right away. Now they don't guarantee that you will do the job, but at least they send it to u and give u a chance to chat to customers.
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Posted 1 year ago
Scam , they lie all the time. Didn`t provide full information. They say is monthly payment but in the end you find out is ``contract`` and there is no way to get out of the contract. Last time when i spoke with customer service they say that there is nothing i can do they just give you access to the website . They are not obligated to provide you a service after that and help you to get jobs. I have been with them 2 mounths without getting a single job. They are much better websites that provide service on montly base and you can cancell any time . With checkatrade they keep you like a hostage with some like they say phone agreement . The term of use on their website not gonna help you even when they brake their ``term of use`` . In one word once you agree to work with them there is no way back for 12 mounths . Complete thiefs. Never see some one to work like them . You can cancell the phone contract easy then their. Never trust them before agree just check their term of use and etc.
Helpful Report
Posted 1 year ago
There is no way to cancel your contact I am not trading anymore and still have to pay a member fee to the end of contract Absolutely rubbish!!!
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Posted 1 year ago
SCAM. They are complete scammers . Some rubbish website keep their clients like a hostage with 12m contract who can not be cancelled . Be aware once you have a contract they will keep you not respond and etc.
Helpful Report
Posted 1 year ago
Checkatrade.com is rated 2.0 based on 544 reviews