Amazon Canada Reviews

1.6 Rating 400 Reviews

10 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.6

Based on 400 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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why don't delivery people ring doorbell or knock on the door for deliveries,in the past this was done with all the porch theft going.It would be a courteous thing to do

Helpful Report

Asked by wayne hibbard (2 months ago)

How come I can’t post review? You should send me email to verify my email but it never comes. I contacted support and finally they responded that verification email was sent. I checked, yes it came. I pressed verify and reply came that my review was posted. Checked your website two days in a row, there no my review. Person I was chatting with Leila and email came from Trilok. So, where is my review?