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Amazon Canada Reviews

1.5 Rating 453 Reviews
9 %
of reviewers recommend Amazon Canada
1.5
Based on 453 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 34%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Amazon Canada.
How do I contact Amazon Canada?
(3 weeks ago)
You can contact Amazon Canada by Live Chat, Email and Telephone.
(3 weeks ago)
B-
68.85%
Industry Average
Ordered product one day and was received the next day as promised. Complete satisfaction with their pricing and service.
- Garry L Earle
Amazon has been getting worse. Customer service is hard to find then when you can talk to someone they can't seem to help you. I had to reach out to a manufacturer for warranty, they sent me a replacement (wrong address) through amazon truck. I tried to contact them to update the address, no one can help me. It's absolutely ridiculous.
- Anonymous
It's fine as long as all goes well but it's virtually impossible to get in touch with them if you need customer service BEFORE you've placed an order. None of the 'help' links work, they just take you in circles and you can't find a phone number, email address or chat button to save your life.
- Anonymous