Amazon Canada Reviews

1.6 Rating 400 Reviews

10 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.6

Based on 400 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Amazon Canada deliver? How long does Amazon Canada take to deliver? Does Amazon Canada deliver on time? How is accuracy and good condition of items delivered by Amazon Canada?

Returns

How is Amazon Canada returns process?

Customer Service

How can I contact Amazon Canada? How quickly does Amazon Canada resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Amazon Canada.

Visit Website

How quickly does Amazon Canada resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 49% of reviewers feedback is Amazon Canada resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

65.91%

Industry Average

“ very good service ! my order was on time and complete ! thanks Amazon ! ”

- Anonymous

“ The first time it was saying it was late then it was being returned to sellers as per customer service, then re-ordered again then again items were late and never came and then third time they told me to cancel that order and for me re-order which i had ordered the same and added a couple of other things, then again it showed as coming in late when i called and spoke to Logistics they told me that the address had to look up name on directory which i had the address plus that and the way she was talking it was like there was no address. ”

- anonymous

“ Great service fast shipping with Prime membership . there is good help with questions that are answered by other consumers that had or have the product related and not salesmen , so this provides real opinions or statement . overall i love it ”

- Anonymous

Amazon Canada Reviews

Customer Service - Average