Amazon Canada Reviews

1.5 Rating 447 Reviews

10 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.5

Based on 447 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Amazon Canada deliver?

Helpful Report

(2 weeks ago)

Amazon Canada delivers items by Courier, Postal Service and Own Driver.

Helpful Report

(2 weeks ago)

73.87%

Industry Average

“ ca, but recently their delivery drivers have been sub-par, and I can’t leave direct (i. ”

- Anonymous

“ They keep telling me my package will be here today but everytime I look it still keeps saying “shipped” an not “out for delivery” so why the hell say it’s coming if it’s not I waited all day for my diamond art to come so me an my neice could do it before her mother picked her up an she was disappointed when I had to tell her that they still haven’t got it out for delivery yet it’s still saying delivered today when it’s clearly not ”

- Anonymous

“ I wish there were more delivery options. ”

- Doreen

Amazon Canada Reviews

Delivery - Fast