Amazon Canada Reviews

1.5 Rating 503 Reviews

9 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.5

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How does Amazon Canada deliver?

Helpful Report

(2 weeks ago)

Amazon Canada delivers items by Courier, Postal Service and Own Driver.

Helpful Report

(2 weeks ago)

73.33%

Industry Average

“ Reading all the negative reviews on Amazon but my experience so far has been great. I'm with prime I get my delivery the next day, I had a return once and customer service treated me so well, I did find with my floor product that it was overpriced at Amazon and it was cheaper at home Depot and Canadian Tire so you have to be careful of that sometimes do your research but then with my bath products Colgate optic which by the way is a wonderful product some clothing items I found Amazon to be great I'm confused by all the bad ratings ”

- Judy

“ Why do the delivery guys..or girls not let you know the parcel is out for delivery and take a picture of your parcel when delivered and send it in an email to you.They used to do that,even if I were home,they would take a pic of me holding the parcel and send it to me in an email. ”

- Anonymous

“ ca, but recently their delivery drivers have been sub-par, and I can’t leave direct (i. ”

- Anonymous

Amazon Canada Reviews

Delivery - Fast