Amazon Canada Reviews

1.6 Rating 421 Reviews

10 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.6

Based on 421 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Amazon Canada deliver? How long does Amazon Canada take to deliver? Does Amazon Canada deliver on time? How is accuracy and good condition of items delivered by Amazon Canada?

Returns

How is Amazon Canada returns process?

Customer Service

How can I contact Amazon Canada? How quickly does Amazon Canada resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Amazon Canada.

Visit Website

How does Amazon Canada deliver?

Helpful Report

(4 weeks ago)

Amazon Canada delivers items by Courier, Postal Service and Own Driver.

Helpful Report

(4 weeks ago)

71.70%

Industry Average

“ They keep telling me my package will be here today but everytime I look it still keeps saying “shipped” an not “out for delivery” so why the hell say it’s coming if it’s not I waited all day for my diamond art to come so me an my neice could do it before her mother picked her up an she was disappointed when I had to tell her that they still haven’t got it out for delivery yet it’s still saying delivered today when it’s clearly not ”

- Anonymous

“ I wish there were more delivery options. ”

- Doreen

“ However, their delivery guys have made so many mistakes since the beginning it's not even funny - parcels were dropped off at the wrong address, called somebody else's telephone number and left the parcel with the wrong person; etc. ”

- Apigfa Rmer

Amazon Canada Reviews

Delivery - Fast