Amazon Canada Reviews

1.5 Rating 503 Reviews

9 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.5

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is Amazon Canada returns process?

Customer Service

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How is Amazon Canada returns process?

Helpful Report

(2 weeks ago)

Greater than 83% of reviewers feedback is Amazon Canada returns process could be better.

Helpful Report

(2 weeks ago)

37.50%

Industry Average

“ Amazon writes Easy Returns on their listings including 3rd Party Sellers It is the furthest thing from easy and especially when it's not customers fault. ”

- theresa dinnage

“ Reason for Prime shopping with Amazon Canada was because shipping was expeditious and returns were simple and free. ”

- ""

“ I am a huge Amazon shopper, telling everyone how great it is as there is no issue with returns ever. ”

- Anonymous

Amazon Canada Reviews

Returns - Difficult