Amazon Canada Reviews

1.5 Rating 503 Reviews

9 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.5

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Amazon Canada deliver? How long does Amazon Canada take to deliver? Does Amazon Canada deliver on time? How is accuracy and good condition of items delivered by Amazon Canada?

Returns

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Customer Service

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How long does Amazon Canada take to deliver?

Helpful Report

(2 weeks ago)

Amazon Canada normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

73.33%

Industry Average

“ They keep telling me my package will be here today but everytime I look it still keeps saying “shipped” an not “out for delivery” so why the hell say it’s coming if it’s not I waited all day for my diamond art to come so me an my neice could do it before her mother picked her up an she was disappointed when I had to tell her that they still haven’t got it out for delivery yet it’s still saying delivered today when it’s clearly not ”

- Anonymous

“ I wish there were more delivery options. ”

- Doreen

“ However, their delivery guys have made so many mistakes since the beginning it's not even funny - parcels were dropped off at the wrong address, called somebody else's telephone number and left the parcel with the wrong person; etc. ”

- Apigfa Rmer

Amazon Canada Reviews

Delivery - Fast