Amazon Canada Reviews

1.5 Rating 447 Reviews

10 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.5

Based on 447 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Amazon Canada deliver on time?

Helpful Report

(2 weeks ago)

Greater than 35% of reviewers feedback is Amazon Canada normally delivers on time.

Helpful Report

(2 weeks ago)

73.87%

Industry Average

“ Have been shopping Amazon a long time. For years it was 2 week delivery even with prime. BUT in the last couple months the delivery has been so fast. They must be using there Owen truck. But very happy now with the deliveries. ”

- Tom

Amazon Canada Reviews

Delivery - Fast