Amazon Canada Reviews

1.5 Rating 503 Reviews

9 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.5

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Amazon Canada deliver on time?

Helpful Report

(2 weeks ago)

Greater than 31% of reviewers feedback is Amazon Canada normally delivers on time.

Helpful Report

(2 weeks ago)

73.33%

Industry Average

“ Great delivery service. also had an experience with returning an item and I was satisfied with the customer service. my husband is upgrading our house railing and he found what he wanted in Amazon for a very fair price than somewhere else. ”

- luciana

Amazon Canada Reviews

Delivery - Fast