DLSB Reviews

1.9 Rating 333 Reviews

21 %

of reviewers recommend DLSB

Company Reviews

Questions

Metrics

1.9

Based on 333 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does DLSB take to deliver?

Helpful Report

(1 week ago)

DLSB normally delivers within 5 Days.

Helpful Report

(1 week ago)

20.00%

Industry Average

“ No delivery was ever received or even attempted. ”

- Louise

“ Never again! Poor quality clothing! Refund took over 3 weeks! Also charge refund delivery back to the seller so you not getting full price back of the goods! ”

- Anonymous

“ Worst customer service I have recieved, sent an item back over 3 months ago and they cannot track the parcel even though I sent it tracked delivery and spent £7.40 to return it. If you return keep the receipt as proof or you won't get refunded!! ”

- Anonymous

DLSB Reviews

Delivery - Slow