DLSB Reviews

1.9 Rating 333 Reviews

21 %

of reviewers recommend DLSB

Company Reviews

Questions

Metrics

1.9

Based on 333 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is DLSB returns process?

Customer Service

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How is DLSB returns process?

Helpful Report

(1 week ago)

Greater than 78% of reviewers feedback is DLSB returns process could be better.

Helpful Report

(1 week ago)

0.00%

Industry Average

“ This is the worst company I have ever used. Long delays for returns and have now been notified that they have ceased trading. Still chasing refund 2 months later. Absolutely shocking. If I could give a - rating I would. No wonder they’ve gone under. ”

- Anonymous

“ Customer service is shocking with this company. Still haven't had my refund 6 weeks later from the day you received my returns. I have tried to get in touch multiple times via different ways but with no avail. ”

- Chelsea

“ Still waiting on a refund from 2 months ago. Whenever I email i just get the same reply so I'm guessing it's automated. Something about them having a back log of returns. And no wonder as their quality and sizing are questionable. Won't ever order again! ”

- ""

DLSB Reviews

Returns - Difficult