DLSB Reviews

1.9 Rating 333 Reviews

21 %

of reviewers recommend DLSB

Company Reviews

Questions

Metrics

1.9

Based on 333 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does DLSB deliver?

Helpful Report

(1 week ago)

DLSB delivers items by Postal Service and Courier.

Helpful Report

(1 week ago)

20.00%

Industry Average

“ Contact off them is terrible never get a reply no refund at min and waited the 21 working days which they stated also paid for next day delivery once never came on time could blame the courier but it wasn’t it just wasn’t despatched considering I ordered well before the 3pm as stated I can order off other sites just before 11pm and I receive it next day emailed them about it no reply whatsoever and that was months ago customer service is terrible they never seem to reply used to order loads off them but not so much now as the waiting time to get your money back is terrible ”

- Anonymous

“ Quick to take your money but reluctant to give you it back as quick. Will not be ordering from this company again ( still waiting for a refund) twice this has happened with this company. I also paid for next day delivery and didn't get it. ”

- Unhappy customer

“ 99 for annual next day delivery. ”

- Anna

DLSB Reviews

Delivery - Slow