DLSB Reviews

1.9 Rating 333 Reviews

21 %

of reviewers recommend DLSB

Company Reviews

Questions

Metrics

1.9

Based on 333 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does DLSB deliver on time?

Helpful Report

(1 week ago)

Greater than 73% of reviewers feedback is DLSB normally delivers on time.

Helpful Report

(1 week ago)

20.00%

Industry Average

“ Ordered a dress 9 days ago and even selected express delivery... wouldn’t know what the dress is like as it STILL hasn’t arrived. Not even received the dispatch email yet and despite emailing day I get rude replies saying ‘our team are working on packing the ordered as quickly as they can’ REALLY?! To make matters worse you get one email reply from them just reiterating themselves every day. No phone number. ”

- Anonymous

DLSB Reviews

Delivery - Slow