"Their annoying system of posting certificates and terms and conditions for every appliance in separate envelopes. Having several appliances insured I am annoyed at this wastage which we obviously have to pay for in the premiums.\r\n I have complained for the last 3 years and this year i was not going to renew but their customer service told me that I could go paperless and have the info sent via email, I got these very quickly, great! However a week later a stack of A5 envelopes were delivered with 24 sheets of unnecessary duplicated information along with the certificates."

"Had an extended warranty with Argos on my Gtech vacuum. The wheel broke off on beginning of August and I found out it was D & G it was insured with. After months of phone calls and emails and frustration to get it fixed I finally received my cheque for \u00a340 last week. I shall never deal with them again."

"Had an extended warranty with Argos on my Gtech vacuum. The wheel broke off on beginning of August and I found out it was D & G it was insured with. After months of phone calls and emails and frustration to get it fixed I finally received my cheque for \u00a340 last week. I shall never deal with them again."

"Two hours and 56 minutes on the telephone being passed back and forward to arrange a call out to a faulty freezer"

"Two hours and 56 minutes on the telephone being passed back and forward to arrange a call out to a faulty freezer"

"Two hours and 56 minutes on the telephone being passed back and forward to arrange a call out to a faulty freezer"

"Two hours and 56 minutes on the telephone being passed back and forward to arrange a call out to a faulty freezer"