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DPD Reviews

1.2 Rating 5,014 Reviews

3 %

of reviewers recommend DPD

Company Reviews

1.2

Based on 5,014 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

How is accuracy and good condition of items delivered by DPD?

(3 weeks ago)

Greater than 80% of reviewers feedback is DPD delivered accurate and undamaged order.

(3 weeks ago)

58.89%

Industry Average