DPD Reviews

1.2 Rating 5,077 Reviews

3 %

of reviewers recommend DPD

1.2

Based on 5,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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Location:

Roebuck Lane, - United Kingdom
B66 1BY

How do I contact DPD?

(4 days ago)

You can contact DPD by Telephone, Email and Live Chat.

(4 days ago)

65.12%

Industry Average

“ Jayden a pleasant young man offered to help with my heavy box ...his customer service is outstanding ”

- Mrs mcconville

“ Fast reliable service one of the best couriers around never had a problem ”

- Anonymous

“ Excellent service always ..Kevin is the Driver who delivers my parcels and must say always delivered within the time frame top class 👍 ”

- ""