The Home Depot Reviews

1.6 Rating 1,164 Reviews

15 %

of reviewers recommend The Home Depot

Company Reviews

Questions

Metrics

1.6

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Home Depot deliver? How long does The Home Depot take to deliver? Does The Home Depot deliver on time? How is accuracy and good condition of items delivered by The Home Depot?

Returns

How is The Home Depot returns process?

Customer Service

How can I contact The Home Depot? How quickly does The Home Depot resolve customer queries?

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How long does The Home Depot take to deliver?

Helpful Report

(3 weeks ago)

The Home Depot normally delivers over a month.

Helpful Report

(3 weeks ago)

71.37%

Industry Average

“ Home Depot Watertown MA great appliance delivery Jose and Carlis Ruiz. On time, polite and efficient! ”

- Anonymous

“ Purchased 4 major appliances. The delivery and install was excellent. Jesus and Roberto were prossional. Both answered aour questions and made sure we were happy. Excellent job!! ”

- Joan

“ Leo Leopardi at Home Depot Wharton, NJ. Was an outstanding, knowledgeable, courteous, helpful, honest, friendly and efficient appliance specialist. My delivery went smoothily and I love my new. Refrigerator. I will return to the store when I need a new appliance and have informed my friends of the excellent service. ”

- Mary Ricco

The Home Depot Reviews

Delivery - Fast