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The Home Depot Reviews

1.6 Rating 1,142 Reviews
15 %
of reviewers recommend The Home Depot
1.6
Based on 1,142 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 51%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Does The Home Depot deliver on time?
(2 weeks ago)
Greater than 36% of reviewers feedback is The Home Depot normally delivers on time.
(2 weeks ago)
B-

Delivery - Fast

71.46%
Industry Average
The delivery team dropped the ball on this one, but Lisa picked it up and ran for a big score! She is a wonderful and compassionate lady and the Butler Home Depot is very fortunate to have her on their team.
- KIM KELLY