The Home Depot Reviews

1.6 Rating 1,107 Reviews

15 %

of reviewers recommend The Home Depot

1.6

Based on 1,107 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Home Depot deliver? How long does The Home Depot take to deliver? Does The Home Depot deliver on time? How is accuracy and good condition of items delivered by The Home Depot?

Returns

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Customer Service

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Does The Home Depot deliver on time?

(1 week ago)

Greater than 36% of reviewers feedback is The Home Depot normally delivers on time.

(1 week ago)

71.15%

Industry Average

“ Delivery came up short-they didn't level the appliance, and they threw stuff in my trash that I paid to have taken away. ”

- Anonymous