The Home Depot Reviews

1.7 Rating 1,006 Reviews

15 %

of reviewers recommend The Home Depot

1.7

Based on 1,006 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Home Depot deliver? How long does The Home Depot take to deliver? Does The Home Depot deliver on time? How is accuracy and good condition of items delivered by The Home Depot?

Returns

How is The Home Depot returns process?

Customer Service

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Does The Home Depot deliver on time?

(2 weeks ago)

Greater than 37% of reviewers feedback is The Home Depot normally delivers on time.

(2 weeks ago)

70.87%

Industry Average

“ My delivery guys were awesome,explained things to me about the washer and dryer. Just a couple of good guys!!! They deserve a raise!! ”

- Katherine Wallace