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The Home Depot Reviews

1.7 Rating 1,006 Reviews
15 %
of reviewers recommend The Home Depot
1.7
Based on 1,006 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 36%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How does The Home Depot deliver?
(2 weeks ago)
The Home Depot delivers items by Own Driver and Courier.
(2 weeks ago)
B-

Delivery - Fast

70.87%
Industry Average
Purchased 4 major appliances. The delivery and install was excellent. Jesus and Roberto were prossional. Both answered aour questions and made sure we were happy. Excellent job!!
- Joan
Leo Leopardi at Home Depot Wharton, NJ. Was an outstanding, knowledgeable, courteous, helpful, honest, friendly and efficient appliance specialist. My delivery went smoothily and I love my new. Refrigerator. I will return to the store when I need a new appliance and have informed my friends of the excellent service.
- Mary Ricco
Home depot did an amazing job delivering and installing my dishwasher. Yoel was so friendly and helpful. Really appreciate how quickly my appliance arrive and how great the communication with setting up a delivery date and time. Thanks so much Home Depot.
- Anonymous