The Home Depot Reviews

1.6 Rating 1,107 Reviews

15 %

of reviewers recommend The Home Depot

Company Reviews

Questions

Metrics

1.6

Based on 1,107 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does The Home Depot deliver? How long does The Home Depot take to deliver? Does The Home Depot deliver on time? How is accuracy and good condition of items delivered by The Home Depot?

Returns

How is The Home Depot returns process?

Customer Service

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How does The Home Depot deliver?

Helpful Report

(1 week ago)

The Home Depot delivers items by Own Driver and Courier.

Helpful Report

(1 week ago)

71.15%

Industry Average

“ Washer had a large dent in front on delivery so I refused it. ”

- Glenn

“ Home Depot Watertown MA great appliance delivery Jose and Carlis Ruiz. On time, polite and efficient! ”

- Anonymous

“ Purchased 4 major appliances. The delivery and install was excellent. Jesus and Roberto were prossional. Both answered aour questions and made sure we were happy. Excellent job!! ”

- Joan

The Home Depot Reviews

Delivery - Fast