Kohl's Reviews

1.8 Rating 378 Reviews

18 %

of reviewers recommend Kohl's

Company Reviews

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Metrics

1.8

Based on 378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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I will not walk into a Kohls store ever again. I will not use Capital ever again! I am cutting up both cards! Kohls owes me $55.00 credit! I tried numerous times to converse with Kohls, you certainly know how to lose customers.

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Asked by Barbara Levia (1 month ago)

Why can't I upload a photo to my Kohls review?

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Asked by Carol (2 years ago)

My order said it was shipped and hasn't!

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Asked by Alice Moore (4 years ago)

My order said it was shipped and hasn't!

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Asked by Alice Moore (4 years ago)