Kohl's Reviews

1.8 Rating 378 Reviews

18 %

of reviewers recommend Kohl's

Company Reviews

Questions

Metrics

1.8

Based on 378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Kohl's deliver? How long does Kohl's take to deliver? Does Kohl's deliver on time? How is accuracy and good condition of items delivered by Kohl's?

Returns

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Customer Service

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How long does Kohl's take to deliver?

Helpful Report

(1 week ago)

Kohl's normally delivers over 7 Days.

Helpful Report

(1 week ago)

50.00%

Industry Average

“ I place an order on 10/29 and received an email on 10/30 stating the order had been completed and the estimated delivery was 11/3. ”

- Anonymous

“ Don't ever buy anything on line you will never get it. The US a delivery service LSO. You can contact them and the lie constantly about delivery. Kolhs has turned into a complete loser!!!! ”

- Tim L Newland

“ My review is based on poor delivery times. ”

- Kevin Milligan

Kohl's Reviews

Delivery - Average