Kohl's Reviews

1.8 Rating 369 Reviews

18 %

of reviewers recommend Kohl's

1.8

Based on 369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How is accuracy and good condition of items delivered by Kohl's?

(3 weeks ago)

Greater than 69% of reviewers feedback is Kohl's delivered accurate and undamaged order.

(3 weeks ago)

37.50%

Industry Average