|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Courier
|
|
Average Delivery Time
|
Within 5 Days
|
|
On-time Delivery
|
Greater than
46%
|
|
Accurate And Undamaged Orders
|
Greater than
69%
|
|
Customer Service
|
|
|
Communication Channels
|
Telephone, Live Chat, Email
|
|
Queries Resolved In
|
Over A Week
|
|
Customer Service
|
|
|
Returns & Refunds
|
|
|
Refunds Process
|
Difficult
|
|
Returns Process
|
Could Be Better
|
About Marks And Spencer:
Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.
Visit WebsitePhone:
0870 6080505
Location:
Waterside House, 35 North Wharf Rd
London
W2 1NW
