“Printerpix albums make such great personal presents. I recently was running out of time to complete a set of albums before the voucher expired, and Angelina in customer service quickly extended the validity for me, giving me time to complete the album (rather than rush it!) Great customer service, thank you.”
“Had a problem retrieving my project contacted printerpix chat room chatted with Angelina who was professional and courteous in her approach she was able to resolve the quickly. Thank you Angelina.”
“I've always loved Printerpix's products (calendars and photobooks) but today I got to experience their customer service department up close. I was having problems with a discount code from a supplier starting with a W. They have been impossible to contact to find out whey their code was not working but on the off chance I thought I would see if Printerpix has had problems. I had the luck to connect with the lovely Angelina via their live chat option and she patiently found a work round. It seems all solved now and I look forward to the product when it arrives.”
“Fairly straightforward system (I’m a bit of a tech dinosaur) I did get stuck but the live chat help button was quickly answered and Kayla provided great help. I look forward to receiving the project.”
“I have worked on several different sites to create photobooks etc. I recently just made a calendar and had purchased a promo which was $19 to create the calendar. I didn't like that I couldn't add more photos to the layouts. Six is the max per page it seems and the shipping was $9.99 which seems pretty high for just a calendar. So beware of shipping costs! I did like that I could directly upload photos from my phone while I was working on my computer.”
“Needed some help in ordering two photo books. Angelina sorted it out very efficiently. Very happy with quality of their photobooks, have ordered from them several times”
“Had an initial issue with number of prints & duplication, all satisfactorily resolved by Kayla, in Customer Support. Prints received very promptly, well packaged.”
“Ho contattato il customer service perchè mi ero accorta di avere le foto non in ordine cronologico e anche se avevo già confermato l'ordine me l'hanno annullato in modo tale che io potessi fare le mie modifiche, grazie Kayla!”
“I had purchased a voucher for making a photobook, and it had gone past the 'use-by' date. I asked for an extension, and the team extended it for me within hours of making the request. Excellent service.”
“Had a live chat with Angelina who was very helpful and explained everything about my order to reassure me that it was getting delivered. Thank you nice girl”
