Argos Reviews

2.7 Rating 3,975 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 3,975 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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I am missing 2 rugs not delivered as I was I hospital but it shows as delivered ..

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Asked by Billy (2 years ago)

How long does it take to receive the package?

2 Helpful Report

Asked by Yvette (3 years ago)

Why is almost everything I want out of stock, especially TV's?

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Asked by Peter Josephs (4 years ago)

How do I get my cooker I bought for installation

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Asked by Olive oliver (4 years ago)

Can you find out if and when I Purchased a Gtech strimmer as I’ve gone into my account on Argos it won’t let me search

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Asked by sonia (4 years ago)

Hello is brokera me washin a dresy machine I am call bit nôt answer me I am need inzenir

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Asked by Janette Mizigarova (4 years ago)

How many employees does argos have in total. I want an exact amount.

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Asked by Terry (5 years ago)

Do Argos supply the cable needed for an electric cooker when they install it ?

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Asked by Paul (5 years ago)

I HAVE WRITTEN A REVIEW 1 HOUR AGO AND i DID not GET THE CONFIRMATION EMAIL?

1 Helpful Report

Asked by CHRIS Wycombe Buckinghamshire (5 years ago)

I ordered a ring from Argos store and they didn’t have it in stock. how long does it take for it to be cut to size and arrive to store? Tia

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Asked by David (5 years ago)

Purchased 2 kids Malibu black & white 2 door,3 drawer wardrobe only last year 2018 Not happy at all with the quality of the drawers!!!both sets of drawers on the wardrobes have broken,

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Asked by Sally Scott (5 years ago)

Why wont argos deliver to my post code?

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Asked by Lauren Griffin-Scroppo (5 years ago)

my daughter has a faulty hotpoint ff - it is two months old. Hotpoint took two weeks to come out, the part was put on order - told it would be two days. Told the following day 35 days. Phoned Argos again, told she could have a new one, five days. Told the following day 35 days! not acceptable. She was then told to pick something of the same value, she did, only to be told it was on sale for one day only and then wasn't the same price. Without a ff for five weeks now and no sign of parts or new ff - I phoned and was told they would pick up the hotpoint ff and refund. Hotpoint would call today (within 24 hrs) to arrange collection. We ordered a new ff from somewhere else to be delivered on Thursday. Phoned today as we hadn't had confirmation of hotpoint pick up, there was no collection or refund arranged. Sarah in customer service cancelled it. Very disappointing service, £80 ruined food, no ff for five weeks plus, shambolic customer service. Could you help?????

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Asked by Chloe annoyed (5 years ago)

Why can’t I change delivery address on line/ telephone day before delivery. Had to cancel sofa and 2 chairs, paid 1500. Customer service said could not change address as it is now processed. There was no way I could change address after I ordered before process. Why?

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Asked by Mary Hope (5 years ago)

I have purchased a new ashing machine and new cooker delivery service and paid for removal of old appliances. I live in an upstairs flat will the delivery staff bring new appliances upstairs for me and also to take old appliances away ????

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Asked by Andy (5 years ago)

Do Argos stock the cassette players that play the VHS film cassettes? if so which stores stock them, my postcode is W1k 6ta

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Asked by Dave Brookfield (6 years ago)

Why can't I look at anything on your website it's shockingly bad.

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Asked by nigel (6 years ago)

Do the delivery people take the furniture into the flat?c

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Asked by Carol (6 years ago)

Where is my review to argos

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Asked by George Broad (6 years ago)

I ordered and paid for a present for my granddaughters birthday. iArgos did not say there was a delay when I ordered it. Really unhappy as got no present for her birthday I thought it would be delivered in time. Not good service really fed up about this. I know you do not care which is really sad but a sign of our times which I will take into consideration regarding anyone using Argos again as I was always previously happy with Argos. Sadly my comments will not change things but you should know.

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Asked by Higgins (6 years ago)

not received my DVD Online order, when i am getting it Order Ref 219234482 Thanks

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Asked by Pre (6 years ago)

I would like to know what your address is for service of court procreedings is please

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Asked by Vivien (6 years ago)

Why haven't I been refunded for non-delivery before Christmas. I was promised compensation for two no-shows and having to take time of work TWICE to wait in for delivery. Much-needed Christmas present wasn't delivered and customer service didn't seem to care.

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Asked by Delia Barkley-Delieu (6 years ago)

Is the fast track home delivery charge of £3.95 per item or per order? (if you order several items is it still £3.95)

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Asked by christine clark (6 years ago)

do u sell ps3

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Asked by mario (7 years ago)

No, playstation 3 games are sold but consoles are not.

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Answered by Mr Answer (6 years ago)

hi hi hihihihihih

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Asked by hi (7 years ago)

DONT PROMISE DELIVER WHEN YOU INCAPABLE OF DOING SO

1 Helpful Report

Asked by Paul (7 years ago)

take a chill pill we are human

1 Helpful Report

Answered by kantiss (7 years ago)

Why Argos issued a credit card few years ago and could not honour properly and was passed on to barclcays bank to run it properly .Argos send me another application form to apply so I did for laugh.weeks gone by and have not got a reply.Why Argos think they genius on handling any thing but in fact run by S......and I....they can handle any thing.Hoping you would answer the question truthfully.

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Asked by prem luckmun (7 years ago)

notice me sempi

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Answered by hi (7 years ago)

Why argos never deliver on time all bad delivery service

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Asked by Lubna Shaban (7 years ago)

It is a coincednce

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Answered by bob (7 years ago)

How do I post a customer service review for your Penzance store?

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Asked by .l (7 years ago)