Argos Reviews

2.7 Rating 3,967 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 3,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

How is Argos returns process?

Customer Service

How can I contact Argos? How quickly does Argos resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Argos.

Email:

info@argos.co.uk

How is Argos returns process?

Helpful Report

(3 weeks ago)

Greater than 91% of reviewers feedback is Argos returns process could be better.

Helpful Report

(3 weeks ago)

0.00%

Industry Average

“ They said it could not be returned as it is a digital download but that is not mention in the returns policy. ”

- Anonymous

“ Had an issue with returns, it appears that Argos don’t have a proper complaint process. ”

- Anonymous

“ I wasn't concerned because I knew Argos have a 30 day returns policy and have used Argos lots of times before and have on occasion had to return items. ”

- Anonymous

Argos Reviews

Returns - Difficult