Argos Reviews

2.7 Rating 3,994 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 3,994 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

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Customer Service

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Email:

info@argos.co.uk

How do I contact Argos?

Helpful Report

(1 week ago)

You can contact Argos by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

56.06%

Industry Average

“ WARNING : AVOID Argos AT ANY COST. I ORDERED AN ITEM FOR NEXT DAY STORE COLLECTION. ITS BEEN A WEEK AND IS STILL NOT HERE. I CAN NOT CANCEL UNTIL IS DELIVERED TO STORE AND THEN I NEED TO WAIT 30 DAYS FOR REFUND. HOW SOMETHING LIKE THIS CAN BE EVEN LEGAL??? ALSO CUSTOMER SERVICE IS ABSOLUTELY RUBISH MAKING STORIES AND LIES. NEVER I WILL BUY ANYTHING FROM Argos AGAN! ”

- Adrian

“ Terrible service from this company. ”

- Anonymous

“ There are better retailers and who care about keeping customers loyalty I would pay more for there better service it’s worth it. ”

- Anonymous

Argos Reviews

Customer Service - Average