Argos Reviews

2.7 Rating 3,988 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 3,988 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

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Customer Service

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Email:

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How long does Argos take to deliver?

Helpful Report

(1 day ago)

Argos normally delivers over 7 Days.

Helpful Report

(1 day ago)

47.95%

Industry Average

“ 95 with delivery. ”

- Amit Kumar

“ Would give 0 if I could. Orderd a TV unit, tried to change delivery date and got mugged off. Once Argos hand over your consignment to the delivery company they then have no responsibility, couldn't even tell me which company is handling my parcel. Would not order large items from Argos again. ”

- Dave

“ Totally incompetent. I get more delivery information from amazon than Argos. Argos has no tracking number, no ways in tracking a delivery. Their assistants ask many questions just to say the parcel has been despatched! They don't even know if it needs a signature. Come on sainsburys sort out your Argos and habitat companies. ”

- Patricia Marchand

Argos Reviews

Delivery - Slow