Argos Reviews

2.7 Rating 3,967 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 3,967 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

How is Argos returns process?

Customer Service

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Email:

info@argos.co.uk

How long does Argos take to deliver?

Helpful Report

(3 weeks ago)

Argos normally delivers over 7 Days.

Helpful Report

(3 weeks ago)

43.48%

Industry Average

“ The delivery driver Chris phoned us 2 hours before delivery basically telling us that he could only do delivery only. ”

- Anonymous

“ Apparently couldn't get van down the street to deliver washer so delivery man called and I couldn't hear a word he was saying and he just hung up on me. ”

- Anonymous

“ Refund on item (but NOT a refund on £7 delivery fee), and £20 gesture of good will received. ”

- Cassim

Argos Reviews

Delivery - Slow