Argos Reviews

2.7 Rating 3,994 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 3,994 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

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Customer Service

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Email:

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How long does Argos take to deliver?

Helpful Report

(1 week ago)

Argos normally delivers over 7 Days.

Helpful Report

(1 week ago)

51.16%

Industry Average

“ DELIVERY TO HOME TERRIBLE, FORGET IT! UPDATE: Saturday 21/12/24 Another collection was arranged for today and I was to get a 2 hour collection windows that morning, I never got one so again contacted Argos chat (so I have evidence of the continued problems) THE PROMISED COLLECTION TODAY made by JOAN @ 16:46 on 12th December NEVER HAPPENED (AGAIN) This morning (21/12/24) RITTIK eventually told me when I contacted them AGAIN that my collection would be between 10am and 12pm. ”

- Bob

“ I made the mistake of buying from Argos and not Amazon! I purchased a hand held whisk Order Number 6629860858 on the 14th December with the delivery date to Sainsbury's in Holmes Chapel on Sunday 15th December from 10 am. ”

- Lesley Edwards

“ I got through to a real person and the pickup and delivery has been arranged for sometime today. ”

- Anonymous

Argos Reviews

Delivery - Average