Argos Reviews

2.7 Rating 3,994 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 3,994 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How does Argos deliver?

Helpful Report

(1 week ago)

Argos delivers items by Courier and Own Driver.

Helpful Report

(1 week ago)

51.16%

Industry Average

“ One of the worst delivery services I've come across in my whole life the incompetence of these employes is mind boggling tried delivering my order to the wrong house then tell me I've got to wait till Saturday for next delivery 🤣 so scrapped the order and got next day with Currys can safely say I won't be using Argos again after this experience ”

- Jamie daughtrey

“ Ordered & paid for a tv on Thursday for next day delivery, cancelled a hospital appointment to make sure we would be there. ”

- Ray Hill

“ Wanted to purchase a tv in the sales, found one with £100 off but not available for collection or delivery. No wonder Argos will soon be gone! ”

- Anonymous

Argos Reviews

Delivery - Average