Argos Reviews

2.7 Rating 3,988 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 3,988 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

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Customer Service

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Does Argos deliver on time?

Helpful Report

(1 day ago)

Greater than 30% of reviewers feedback is Argos normally delivers on time.

Helpful Report

(1 day ago)

47.95%

Industry Average

“ Couldn’t deliver a cooker when I needed it Offered a delivery date 3weeks away No apology no explanation got point said they’d cancell It as they couldn’t understand why I didn’t want to Waite 3 weeks for it I need a cooker as mine broke I’ll get one from another store not dealing with this Will be nearly 3 weeks they’ve had my money £479 and j have to Waite another 5/6 days for my money Not a happy shopper will avoid in the future ”

- jason baker

Argos Reviews

Delivery - Slow