River Island Reviews

3.3 Rating 434 Reviews

56 %

of reviewers recommend River Island

3.3

Based on 434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is River Island returns process?

(3 weeks ago)

Greater than 93% of reviewers feedback is River Island returns process could be better.

(3 weeks ago)