Login
Start Free Trial Are you a business?? Click Here

Shein Reviews

1.9 Rating 1,516 Reviews
21 %
of reviewers recommend Shein
1.9
Based on 1,516 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Shein.
How is accuracy and good condition of items delivered by Shein?
(4 years ago)
Greater than 93% of reviewers feedback is Shein delivered accurate and undamaged order.
(4 years ago)
B

Delivery - Fast

75.00%
Industry Average